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Privacy Policy

Last Updated: June 20, 2026

Welcome to Lily. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, subscribe to our newsletter, or make a purchase through our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address

Non-Personal Information

We may automatically collect:

  • Browser type
  • Device information
  • IP address
  • Pages visited
  • Website usage statistics

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill orders
  • Respond to customer inquiries
  • Improve our website and services
  • Send order updates and customer support messages
  • Provide promotional offers and marketing communications (only with your consent)

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.

You can choose to disable cookies through your browser settings; however, some website features may not function properly.

4. Third-Party Services

We may use trusted third-party services for:

  • Payment processing
  • Website analytics
  • Email marketing
  • Order fulfillment

These providers have access only to the information necessary to perform their services and are required to protect your data.

5. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the internet is completely secure.

6. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the information on our contact form or contact details.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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